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Anchortees Health Inc.

Community Resource Coordinator – Psychiatric Rehabilitation Program | Baltimore, MD

AnchorTees Health Inc. is seeking a Community Resource Coordinator in Baltimore, Maryland, to help adults participating in its Psychiatric Rehabilitation Program identify, access, and remain connected to community resources. This full-time, hybrid position focuses on coordinating referrals, following up with clients and service providers, addressing barriers to services, and supporting recovery, stability, and independence.

Position Summary

The Community Resource Coordinator helps adults served by AnchorTees Health identify, access, and remain connected to community resources that support recovery, stability, and independence. The role coordinates referrals, follows through with clients and providers, maintains community partnerships, and documents referral activity and outcomes.

Employment Information

Employment Information
Details
Job Title
Community Resource Coordinator
Hiring Organization
Employment Type
Full-Time, W-2
Work Arrangement
Hybrid
Location
Baltimore, Maryland
3315 Eastern Avenue, Suite 103, Baltimore, MD 21224
Reports To
Program Director
Salary Range
$48,000 – $58,000 annually
FLSA Status
Non-Exempt
Date Posted
September 28, 2026

Essential Responsibilities

  • Identify appropriate community resources based on individual client needs and rehabilitation goals.
  • Coordinate referrals for housing, healthcare, behavioral health, benefits, transportation, employment, education, and other community supports.
  • Follow up with clients and providers to help ensure referrals are completed and barriers are addressed.
  • Maintain an accurate and current directory of community resources and referral partners.
  • Develop and maintain professional relationships with community organizations and service providers.
  • Assist clients with transitions and discharge-related resource planning as assigned.
  • Communicate referral status, barriers, and outcomes to appropriate team members.
  • Document referral activity and outcomes accurately and timely.
  • Help identify gaps in available community resources and escalate recurring service access barriers.
  • Recognize signs of psychiatric or behavioral crisis and promptly follow agency escalation and emergency referral protocols.
  • Participate in team meetings, supervision, staff training, and quality assurance activities.
  • Maintain professional boundaries and client confidentiality.
  • Comply with HIPAA, Maryland Medicaid requirements, COMAR, organizational policies, and applicable professional standards.

Minimum Qualifications for the Community Resource Coordinator

  • Bachelor’s degree in social work, psychology, human services, public health, or a related field preferred.
  • Experience in behavioral health, community services, care coordination, case management, or social services preferred.
  • Strong knowledge of Baltimore-area community resources strongly preferred.
  • Excellent follow-through, organization, and documentation skills.
  • Strong written and verbal communication skills.
  • Ability to build effective professional relationships with clients, referral sources, and community partners.
  • Experience with Psychiatric Rehabilitation Programs or Maryland Medicaid programs preferred.


Physical and Work Requirements

  • Able to perform the essential functions of the position, with or without accommodation.
  • Regular use of a computer, telephone, and electronic health record system.
  • Frequent verbal and written communication with clients, colleagues, and external providers.
  • Travel to community-based locations, client meetings, or partner agencies may be required.
  • AnchorTees Health Inc. provides reasonable accommodation to qualified individuals with disabilities under the Americans with Disabilities Act and applicable Maryland law.

Employment and Compliance Requirements

  • Employment is subject to AnchorTees Health hiring approval and the organization’s applicable screening and onboarding requirements.
  • Employment is contingent upon satisfactory completion of required criminal background screening, including applicable CJIS and federal and state checks, before work begins, and criminal background screening is repeated at least every three years during employment.
  • Employees who hold professional licensure are subject to professional licensure background screening before employment and at least every two years thereafter.
  • Employees whose duties include transporting program participants must hold a valid driver’s license and complete a driving record check.
  • Employees must maintain any required professional license, credential, certification, or supervision status in good standing throughout employment.
  • Employees are expected to follow AnchorTees Health policies concerning professional conduct, confidentiality, client privacy, documentation, safety, and professional boundaries.
  • Employees must participate in required orientation, supervision, training, and performance management processes.
  • Employees must meet applicable Maryland Medicaid, COMAR, HIPAA, and organizational requirements associated with their assigned duties.

Benefits

  • Paid time off, accrued
  • Parental leave drawn from accrued paid time off
  • Professional development assistance based on performance
  • 1.5× pay rate on Thanksgiving and Christmas

Equal Employment Opportunity

AnchorTees Health Inc. provides equal employment opportunity to qualified applicants and employees. Employment decisions are based on qualifications, ability, performance, and legitimate business needs, consistent with applicable federal, Maryland, and local law.

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